One section of our Resource Centre is taken up with shelves of tinned and packeted food. This is part of our debt advice project. People in debt receive £10 worth of food each week as long as they provide proof that they have spent the same amount on bills. Over 150 people are referred to us by other projects around the city to qualify for a monthly emergency food parcel. Thousands of donated cans of food have to be sorted and dated.  

"We often struggle for wisdom and patience in dealing with some very complex problems but we are thankful for those who go on to overcome them."

The Basics Bank Project was set up to help people in the debt trap. People with severe financial problems are referred by Social Services. Many of our clients are young single mums with anything up to six children and without any family support network. They are at the mercy of loan-sharks, credit companies, catalogues, etc. We hope that there is some light at the end of the tunnel for them as our counsellors build relationships, lend a listening ear, make practical suggestions and offer spiritual support too.  

A unique service

We believe that Basics Bank is unique in Birmingham in that, alongside the counselling and advocacy, we supply clients with a quantity of tinned food and household commodities each week for a set period of time, thus releasing capital to pay off debts. It is encouraging to see clients moving from a situation of total denial to an attitude of responsibility and a measure of control. In our work at the Centre and in the joint project at Yardley Wood Health Centre, we often struggle for wisdom and patience in dealing with some very complex problems but we are thankful for those who go on to overcome them.

 

One lady came in with a number of debts, suffering from depression. As a single mother, she had been relying on her son to sort out her financial affairs. Now he had gone off to university and she was looking for someone to take his place. Amid the tears and all the talk about her other problems , it was not difficult to see that, with some direction and encouragement, she would be capable of dealing with her own debt problems. Following a number of appointments and telephone calls, it was great to see her gaining confidence and handling her debts very competently. Not only so, she got herself a job and was finding her feet again after two years of seemingly endless problems and difficulties.  

Recently we have been spreading the word about us by giving presentations to agencies and resettlement offices. Consequently people are being referred to the Basics Bank for help.

Our food parcel service is extending. We have always given emergency parcels on a one off basis but now we are able to offer a regular programme over 6 months. This is in conjunction with agencies on a referral basis.